How Magento Commerce Cloud can lower your TCO

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How Magento Commerce Cloud can lower your TCO

As a Magento-only shop since we opened our doors in 2014, we here at 121eCommerce have seen dozens of projects come to us midstream. Some projects may have exceeded their budgets or their Total Cost of Ownership, (TCO), might not be what they expected. Many issues with eCommerce implementations, such as delays and overspending, can be traced back at poor planning and diligence.

Too many projects are launched with no plan and a launch date. Instead of taking the time necessary to map out each task and to set clear expectations, it is easy to lose sight of the goal. Unexpected roadblocks and increased costs can result from this lack of discipline. Although best practices are important, it is equally important to understand where things can go wrong so merchants can minimize these risks.

From the outset, one important decision a merchant can make that can have a dramatic positive impact on TCO is choosing Magento Commerce on cloud.

Magento Commerce on Cloud is a package solution that includes many integrated services to help you manage your total cost of ownership. These include hosting, support and security. These services will help you quickly get up and running, as well as cut down development time. This will save you both money upfront and ongoing maintenance costs. You can also benefit from enhanced security features and monitoring software as well as dedicated support. These capabilities are great for your future growth.

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Magento Commerce on Cloud takes the guesswork out when it comes to calculating total cost.

  • Magento Commerce on cloud is a platform-as-a-service offering that enables rapid deployment of fully customizable, secure, and scalable web storefronts, combined with a leading hosting and managed services infrastructure.
  • Contract management is simple with the pre-integrated content delivery network and performance management tool.
  • Merchants have the option of AWS or Azure availability, which provides them with a fully redundant cloud hosting infrastructure that offers optimized performance, resilience and elastic scaling.

Adobe's years of experience in real-life and hundreds of Magento Commerce stores helped to design and build the infrastructure and server configuration.

Magento Commerce: How to Reduce Costs

  • Eliminates vendor management and labor costs because it comes with multiple Magento-hosted cloud services already built-in (i.e., Amazon, Fastly and New Relic).
  • You don't have to worry about paying for maintenance or updating costs.
  • It provides patches and proactively monitors core applications and cloud infrastructure, putting you in an proactive, not reactive, stance. This helps reduce security breaches and emergencies that can become costly due to the premium fees and urgency charged by third-party developers.
  • Adobe has both the software as well as the hardware, which makes it faster and easier to fix and debug issues.
  • Magento Commerce on Cloud offers a cost-effective, comprehensive support plan for all your eCommerce requirements. It includes 24x7 support for all services, including the core eCommerce application, cloud infrastructure and preintegrated technologies.

Empowering Merchants

Magento Commerce provides a wealth in training materials and a comprehensive resource centre to enable merchants to manage their sites themselves and eliminate the need and expense of engaging external IT and development resources.

  • Instructor-led classes (in-person or virtual)
  • Learning content available on-demand
  • Download
  • Videos

For a full list of Magento Commerce learning resources, visit the Adobe Digital Learning Services page.

On 121eCommerce site, we also curated a list of 32 Magento demo videos (many under 2 minutes) that contain quick overviews of Magento Commerce features and replays of in-depth how-to videos.

Merchants can also connect with the Adobe Support Community to help troubleshoot and answer questions.

Case Study: Norscot

Norscot is a 50-year old company and one of the top forty promotional products companies in the United States.

Norscot was using Magento Commerce before moving to Magento Commerce. This eCommerce platform required technical knowledge in order to make any changes to their website. They wanted to grow their business quickly and required the ability to manage multiple websites under one administrator.

It was clear which direction to take after comparing the TCO for all their requirements if their platform remained the same or if they moved to Magento.

While Magento Commerce has many of the functionality the client needed, it would be difficult to create the same functionality on their existing site.

Even though switching platforms was difficult, Norscot determined that Magento Commerce hosted in the cloud was the best option to reach their long-term growth goals with the lowest TCO.

Moving to Magento Commerce hosted on the cloud can provide a better ROI for small and medium-sized businesses than staying on their existing platform. In fact, in a recent survey, merchants that upgraded to Magento Commerce saw an average 3-year ROI of 165.3%. This is a substantial ROI. This is the reward merchants get from such a robust and feature-rich platform.

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